Return Policy
Need to make a return? No worries, all the details are below. FYI, all refunds or exchanges require a valid receipt or packing slip. And sorry, shipping and handling fees are not refundable.
All merchandise that is unopened and in original condition can be returned within 60 days of purchase.
Return Exclusions:
- Unfortunately, we do not accept returns for NIL products.
- Gift Cards and Prepaid cards are non-refundable.
- Shipping and handling fees are non-refundable.
- Clearance merchandise is non-refundable.
Returns by mail
- Include a copy of your confirmation email or order details with your securely packaged return. If you don’t have this information, include a note with your name, email address, phone number, and order number. Your refund could be delayed if we can’t identify the original purchase details.
- Return shipping is at your expense. We’re not liable for lost or damaged packages. Please use a traceable, insured method of shipping when returning your item(s).
- Hold on to your tracking information and shipping receipt until you get your refund.
